Solution Centric is able to provide an IT Service Agreement based on an agreed level of service required by your company to meet specific needs. This agreement is centered on IT expectations according to day-to-day requirements within reasonable expectations from both parties. Solution Centric provides:

• Customised Service Level Agreements to cater for any business needs
• Agreement based on:
• Fixed term Agreement
• Non-fixed term contract (month to month)

Service level Agreements are based on open communication negotiations which include regular review periods which are set and adhered to. This review includes the appropriate and regular review of Solution Centric and services provided by a suitable company representative.

Our Pricing Rates are based on Hourly, Daily or Project fixed price arrangements

Want to know more, contact us